If your supply chain strategy consists of mollifying angry customers, you’ll always be behind.
Life becomes a fire drill and work becomes an endless chore.
The alternative is to invest in cycles that lead to better systems.
Because better systems put out the fire when it’s really small.
And to invest in design, because better design leads to clearer promises, which are easier to keep.
And to invest in quality as the focus of production, because keeping your promises creates delight and lowers costs so much it pays for itself.
Credit goes to Seth Godin for capturing the above on his blog. I only changed a couple of words. It captures so much of how the logistics and supply chain industry works – and what we want to change. LogChain is a way to create far happier customers, robust supply chains that are more profitable. Best of all it’s easy to do. Grab a demo and see how it works